As a Preventative Maintenance Technician you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers, as well as colleagues. Based in the field, you will be responsible for delivering maintenance of coffee machines as required. Maintenance of machines will include the sanitisation of water coolers, changing filters and completing ad-hoc preventative maintenance as required. The Role - Preventative Maintenance Technician The delivery of exceptional customer service by carrying out a broad range of maintenance tasks, making sure all equipment is left in a good working order, with customers briefed on the issue. To execute corrective, predictive and preventative maintenance procedures to ensure a high level of machine utilisation. To keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required To comply with all on-site arrival procedures, making contact with the customer and professionally introducing yourself. To complete maintenance as required, ensuring customers are briefed on system use prior to leaving site To ensure you complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. To provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory. To adhere to Health and Safety procedures, bringing any risks to the attention of the company management. What You Will Need in The Role Of Preventative Maintenance Technician An in-depth knowledge and passion to assist with the delivery of brilliant products and services for our customers Proactive approach to problem solving Ability to communicate effectively with internal and external stakeholders at all levels Ability to make difficult decisions- use of initiative in decision making process Understanding of locations and road networks We all work collaboratively, values others’ opinions and consistently strive to exceed and improve our service. No idea is a bad idea. We expect all staff to be positive, thoughtful and respectful to everyone. What You Will Learn & What Liquidline Can Offer You We are committed to the development of our staff, which is why we will work with you to create a development plan to ensure that we can help guide you through a clear development pathway, with a few coffees along the way We offer a generous benefits package, that includes: 24 Days Annual Leave plus Bank Holidays Discretionary Company Bonus Scheme Buy and Sell Holiday Scheme Annual Leave Long Service Award Scheme Access to YuLife App (Rewards and Discounts) Enhanced Sick Pay Scheme Salary Sacrifice Pension Scheme Access to Liquidline Employee Assistance Programme (including Mental Health Support Service and Virtual GP Services) Enhanced Parental Leave Scheme Access to Financial Support App - MoneyHub Access to Menopause Support App - Stella Professional Development Programs (Individual Development Plans & LinkedIn Learning Access) Team Days out and Biannual Company Conferences We are an Equal Opportunities employer. We have respect for individuals of all backgrounds, capabilities and opinions. Everyone of our employees and applicants for em ployment is guaranteed the same fair treatment. We embrace the perspective and experience of all individuals and are always ‘Winning Together’