Excited to grow your career?
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers.
Who will be a great fit here?
A dedication to learning and a true passion for driving improvement is vital. We are looking for candidates who have a global perspective on the use of technology and data both within and outside of financial services. We value inclusion and diversity and so do you. We’ll also be looking for the following:
* Passion for technology, data, and the use of data to advance people, process, and organizations
* Ability to multitask with sharp problem-solving skills
* Statistical and analytical mindset with a data-driven, structured approach to driving progress
* Attention to detail and strong organizational skills
* Excellent communication skills, able to build relationships and rapport easily
* Ability to think independently and evaluate updates suitable for senior management
* A team player with a good work ethic and willingness to drive progress
* Adaptable and enjoy working in a fast-paced environment
If you think the open position is right for you, we encourage you to apply!
What do we do?
SMBF Production Management:
Our organization owns application support and the delivery of infrastructure services to Citi, through our global and diverse team of over 3000 people positioned across 66 cities in 37 countries supporting ~2000 applications. The SMBF Production Management organization provides business-critical application management and support to our SMBF clients globally.
Your role in our team would encompass the following and more:
The Production Management organization is embarking on a multiyear evolution which will change how it delivers its core services. This role will report into the Service Maturity Data and Analytics Lead and will be responsible for driving measurable change across this domain. The role will be “hands on” and the successful candidate will be technically astute across a broad set of technologies.
Day-to-day tasks will involve actively driving the maturity of the Service Offering of all Data and Analytics utilized across Production Management globally. Supporting the effort to move towards next-generation analytics enabling the ability to not just describe and diagnose but to predict and prescribe meaningful actions automatically.
Mandatory Technical experience / qualifications and proficiency Level:
* Advanced Data Analytics/Visualization
* Advanced MS Office
* Advanced Statistical Analysis
* Advanced Process Reengineering
* Proficient in Python
* Proficient in SharePoint
* Proficient in Business Transformation
* Proficient in Business Analysis
* Proficient in Project Management
Desirable experience or qualifications:
* Practical application of SRE
* AI / Emerging Technologies
* Production Support experience
* Tableau
What we’ll provide you:
By joining Citi, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), a competitive base salary, and additional benefits such as:
* 27 days annual leave (plus bank holidays)
* A discretional annual performance-related bonus
* Private Medical Care & Life Insurance
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
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