Main area: Digital Training
Grade: NHS AfC: Band 5
Contract: Fixed term: 6 months (Contract End March 2024)
Hours: Full time - 37.5 hours per week
Job ref: 357-LN-1026-24
Employer: United Lincolnshire Hospitals NHS Trust
Employer type: NHS
Site: Lincoln County Hospital
Town: Lincoln
Salary: £29,970 - £36,483 pro rata, per annum
Salary period: Yearly
Closing: 29/10/2024 23:59
Digital Trainer Band 5
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
Our values guide everything we do. They are:
* Patient-centred: Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
* Safety: Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
* Excellence: Striving to be the best that we can be. Innovating and learning from others.
* Compassion: Caring for patients and their loved ones in ways we would want for our friends and family.
* Respect: Behaving and using language that demonstrates respect and courtesy to others.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job overview
An exciting opportunity has arisen to join our Digital Training Team. The post holder will deliver and evaluate training and support users in the workplace to both individuals and staff groups using face to face training, virtual and eLearning methods. Applicants with experience of delivering Clinical Systems are preferred but not essential. Experience of digital content design is preferred; however, successful applicants will be expected to learn. As a Digital Trainer you will create engaging and interactive learning materials, including e-learning and instructional videos. We are seeking a reliable, patient, and adaptable person with excellent communication and interpersonal skills. Applicants should possess the ability to quickly learn complex tasks and be able to communicate this learning in a logical, concise, and clear manner. The post holder will work autonomously to deadlines and manage your own workload.
Main duties of the job
You will be expected to work flexibly both in terms of your ability to travel between sites and provide training, support and knowledge to support the implementation and development of all elements of Digital Training being implemented within the Trust. To ensure that all users make full and effective use of Digital tools by evaluating and testing current and new software, as well as planning, developing, delivering and evaluating training courses/material.
Detailed job description and main responsibilities
To undertake IT training needs analysis in support of training required in projects by:
* Establishing benchmarks for the training against which people's competencies will be assessed.
* Taking part in the development and testing of assessment tools.
* Ensuring that trainees attending courses meet pre-requisite skill levels to undertake the course successfully.
Responsible for delivering technology-based training programmes for clinical and non-clinical systems across ULHT and the health community and to regularly review and update existing training programmes for all systems, in co-ordination with ULHT and departmental policies.
To establish and utilise the most appropriate method of delivery for all grades of staff, irrespective of IT skills up to and including executive levels.
Person specification
Qualifications
* Educated to degree level or equivalent level of knowledge or skill.
* Formal Teaching or Training Qualification such as City & Guilds 7302/7307 Pt 1/7407 Pt 1 or equivalent relevant experience.
* Evidence of Continued Professional Development.
* English GCSE or equivalent Grade C or above.
* ECDL (or equivalent).
* TAP certificate/s.
* e-learning qualification (CELP or equivalent).
* City & Guilds 7302/7307/7407 Stage 2.
* PGCE/Cert. Ed or equivalent.
* Project Management qualifications such as Prince II foundation.
Previous Experience
* Relevant training experience in a formal or informal training situation.
* Training a wide range of users on Microsoft applications and/or clinical systems/equivalent complex information systems.
* Provision of end-user support on PC office packages and/or clinical systems/equivalent complex information systems.
* Evidence of the development of high-quality training programmes and syllabuses.
* Experience of carrying out training needs analysis.
* Relevant Digital Training experience.
* Working experience within an NHS environment.
* Experience of NHS clinical systems.
* Experience of designing training needs analysis tools.
* Experience of assessing training needs of clients.
* Experience of e-learning tutoring.
* Experience of e-learning design and creation.
* Experience of working within a project implementation environment.
Knowledge/Skills
* Proven aptitude for teaching, instruction and training activities.
* Excellent presentation, communication & inter-personal skills to liaise with healthcare professionals at all levels.
* An excellent understanding of generic Microsoft Windows products.
* Highly organised and have the ability to prioritise workloads, meet deadlines and work effectively under pressure.
* Advanced and accurate computer keyboard skills.
* Able to deal with multiple learners at one time, to assess and monitor progress in the classroom.
* Understanding of IT security and legislation surrounding confidentiality.
* Analytical and problem-solving skills.
* Application of quality assurance in the workplace.
* Working knowledge of a patient administration system or other clinical information system.
* Evidence of ability to adapt to and understand new IT systems.
* Knowledge of Caldicott principles.
Personal Attributes
* Ability to lead, develop and work within a team environment.
* Able to work under own initiative and judgement at all times.
* Ability to prioritise own workload and that of mentored staff.
* Ability to be able to deal with and respond effectively to unplanned interruptions.
* Ability to work with and across multiple services and or agencies.
Specific Requirements
* Ability to travel across all sites of ULHT.
* User knowledge of learning management systems.
* Understanding of Change Management Issues.
ULHT recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer.
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULHT reserves the right to close this advert prior to the closing date.
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