Box office & sales manager

Box Office & Sales Manager The Box Office & Sales Manager is a member of the sales and marketing team and contributes to the success of the venue and the achievement of business and service targets through the supervision and delivery of the highest possible service standards. The team consists of Sales and Marketing Director; Box Office & Sales Manager; Box Office Supervisor; Campaigns Officer; Marketing & Publicity Officer; Marketing Assistant; salaried and casual Box Office Assistants/Receptionists. MAIN DUTIES AND RESPONSIBILITIES To line manage and motivate the box office team in order to maximise sales and ensure high standards of customer service; To lead on all aspects of ticketing and related sales in liaison with the Sales and Marketing Director; To work closely with the South Hill Park marketing and communication team to positively and pro-actively promote the Arts Centre; To be responsible for all box office administration and banking. CONDITIONS OF EMPLOYMENT Salary: £26,000 - £28,000 per annum Normal hours: 35 hours per week (excluding lunch breaks) Usually five days per week on a roster basis Monday to Saturday. Some additional evening, Sunday and Bank Holiday work may be required for which time off in lieu will be given. Holiday: 29 days paid annual leave, (including Public and Bank Holidays) - increasing to 34 days after five years continuous service. Pension: Enrolment into South Hill Park’s workplace pension scheme. Tickets : Free or reduced priced tickets to most performances and cinema screenings at South Hill Park. Food & Drink: 20% off all food and non-alcoholic drink at the Atrium Bar and Restaurant. This post carries a probationary period of 13 weeks, during which time the notice period required by either party is two weeks. Subsequent to a satisfactory review, the notice period is increased to two months. HOW TO APPLY Click on the 'Apply on website' button below to apply online. The closing date for applications is Monday 24th February 2025.