Job Overview
We are seeking a Customer Service Assistant to join our team at our central Gateway Contact Centre based in Chertsey, Surrey.
As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.
Key Responsibilities:
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide accurate and helpful information to customers
* Work collaboratively with the team to achieve individual and team targets
* Participate in training and development programs to improve customer service skills
What You Will Need:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to work collaboratively as part of a team
What We Offer:
* A competitive salary and benefits package
* Opportunities for career development and progression
* A dynamic and supportive work environment
Merlin Entertainments is an equal opportunities employer and welcomes applications from all qualified candidates.