Operations Executive - Required for this luxury DMC based in the Shrewsbury/Telford area. Office based, salary around 27k plus bonus and benefits, Ideally travel industry experience but they are open. Operations executives duties -Managing the clients booking once payment has been taken by the sales team - Confirming Accommodation, tour guides, transportation, attractions, restaurants, attractions and experiences -With great accuracy inputting travel details- Providing end to end client support, before, during and after the trip-Negotiate favourable terms with the companies partners-Handling customer complaints and crisis situations Operations executive skills required -Ideally you will have worked in the travel industry, be it in reservations, operations, administration etc-Passion for the UK-Attention to detail-Strong negotiating skills-Very strong customer service skills Additional information -office based role, Monday to Friday, after probation the option to work 1 day a week from home-22 days holidays plus bank holidays, bonus scheme, pension and discounted holidaysIf you are interested in the above role please apply online or send your cv to quoting DT59464 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk