Sales Co-Ordinator/Administrator
Wednesbury
Permanent
£25,000
What’s on offer:
1. Salary of £25,000
2. Hours: 8:30am-5pm 30-minute lunch break
3. Pension scheme
4. 20 days holiday + Bank Holidays
5. Death in service
6. Free Parking
Job Role & Purpose
Responsible for interpreting and processing sales orders in an accurate and timely manner, resolving order queries and developing relationships with customers.
Key Duties and Responsibilities:
7. Ensuring all e-mails and telephone conversations are dealt with promptly and efficiently.
8. Sales order processing and working with customers to obtain ordering schedules wherever possible.
9. Checking the progress of sales orders and keeping the customer updated
10. Receiving and acknowledging sample requests form customers and working with the Design and Innovation Team and Account Managers to deliver in line with customer expectations.
11. Providing delivery updates on a daily or weekly basis to customers.
12. Filing and general office duties.
13. Cover for other areas as and when required.
14. Accepting incoming calls and actively promoting our products.
15. Deal with a variety of different queries from customers and suppliers.
16. Check stock availability as and when required.
17. Develop relationships with key customers and contacts.
18. Work with the rest of the sales team to identify new opportunities.
19. Working with the Sales Team you will act as the lead to ensure the smooth running of all accounts with schedules, orders and deliveries.
20. Developing relationships with key customers and contacts and looking to building, creating and maintaining long lasting client relationships.
21. Work with all internal stakeholders and teams to ensure the highest level of customer service is delivered to customers.
22. Ensuring quotations are completed and responded to as quickly as possible.
23. Acting as a key interface between the customer and all relevant divisions.
Job Information
Job Reference: SG JOB3234_1685464527Salary: Salary From: £25000Salary To: £25000Job Industries: Admin and SecretarialJob Locations: Wednesbury, West MidlandsJob Types: PermanentJob Skills: Sales Administrator, Administrator, Sales Order Processor, Customer Service