Bar Tender
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Beverage Team at the exclusive Ballygally Castle.
Under the inspiring leadership of our General Manager, Scott Weatherup, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
Hours vary and will include late finishes.
The rate of pay for this casual position ranges from £9.00ph-£11.50ph depending on age.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html.
Hastings Hotels is an Equal Opportunities Employer.
About the role
To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests. To maintain the cleanliness of the service areas according to Hastings Standards.
* To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments.
* Greeting guests and responding to their queries.
* To ensure all cash, charges, floats and till procedures are carried out correctly.
* To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
* To always maintain the security of stock areas, immediately reporting any breaches.
* To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
* To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
* To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
* To comply with all health, safety and hygiene policies and procedures.
* Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Managers will provide you with full training.
Required Criteria
* Good Command of English Language.
* Right to Work in the United Kingdom.
* Must have previous bar experience gained in a quality hotel/bar.
* Must be educated to GCSE level or equivalent with grades A-C in English and Maths.
* Must have excellent communication and basic numeracy skills.
* Must have a professional appearance.
Desired Criteria
Skills you'll need
* Customer Service.
* Hospitality.
* Bar Skills.
* Bar Service.
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