Specialist Medicine Patient Pathway Coordinator
Join to apply for the Specialist Medicine Patient Pathway Coordinator role at Lewisham and Greenwich NHS Trust.
We are looking for an efficient and adaptable person to line manage and provide support to a team of administrators within the Lewisham Hospital Specialist Medicine directorate.
You will proactively manage and track the progress of all stages of the patient 18-week pathway whilst also working with colleagues throughout, to ensure waiting time and performance targets are achieved.
Applicants should have excellent communication skills, be self-motivated and able to make full use of the computer systems, including knowledge of iCare.
You will need to be able to work in a calm, logical and methodical way, be able to multi-task whilst dealing with frequent interruptions and will need to possess effective communication skills.
The post holder will assist the service in collection of information to support the 18 Referral to Treatment (RTT) waiting times target.
Track designated patients throughout their 18-week pathway, this will involve validate the Patient Tracking List (PTL) and ensure that patient encounters are appropriately managed to reflect treatment plan and escalate any potential breach dates promptly.
To monitor and coordinate the admin teams to maximise outpatient efficiencies.
To line manage and provide support to a team of administrators within the Lewisham Hospital Specialist Medicine directorate.
Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement.
* Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
* Widening access (anchor institution) and employability.
* Improving the experience of staff with disability.
* Improving the EDI literacy and confidence of trust staff through training and development.
* Making equalities mainstream.
For further details / informal visits contact: Name: Emma Smith Job title: Service Manager Email address: emma.smith30@nhs.net Telephone number: 07350 435789
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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