Job summary Crisis Worker Cumbria SARC, CA11 8JA Shifts: We are looking for Flexi staff able to give at least 4 shifts per month availability mainly weekend and night time cover with some Mon-Fri daytime to cover annual leave Start/Finish times: 07:00-19:00, 19:00-07:00 Full training will be given You will need to live within 60 minutes driving time of the SARC Rates of Pay as a Flexi Crisis Worker: £25.00 Retainer £57.50 call out fee for the first 4.6hrs inclusive then £12.50 per hour thereafter £12.50 for training/admin Main duties of the job Job outline:To provide the highest level of on-call advocacy support for all clients accessing the SARC service What's involved: To assist with the administration and management of clients accessing the SARC service To arrive at the SARC within 60 minutes in the event of a call-out To offer a welcoming environment to all service users and visitors upon their arrival at the SARC To provide advocacy service to all SARC clients Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem. To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals. To produce clear record keeping/documentation and ensure its secure storage as per SARC policy. To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities To assess, offer and gain consent from the client for any onward referrals. To ensure a high standard of DNA decontamination between forensic cases. About us G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients. A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors. Date posted 01 November 2024 Pay scheme Other Salary £25 to £57.50 a session Contract Permanent Working pattern Part-time, Flexible working Reference number E0218-24-0299 Job locations 2 Tynefield Drive Penrith Cumbria CA11 8JA Job description Job responsibilities What's involved: To assist with the administration and management of clients accessing the SARC service To arrive at the SARC within 60 minutes in the event of a call-out To offer a welcoming environment to all service users and visitors upon their arrival at the SARC To provide advocacy service to all SARC clients Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem. To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals. To produce clear record keeping/documentation and ensure its secure storage as per SARC policy. To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities To assess, offer and gain consent from the client for any onward referrals. To ensure a high standard of DNA decontamination between forensic cases. To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained. Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team Job description Job responsibilities What's involved: To assist with the administration and management of clients accessing the SARC service To arrive at the SARC within 60 minutes in the event of a call-out To offer a welcoming environment to all service users and visitors upon their arrival at the SARC To provide advocacy service to all SARC clients Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem. To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals. To produce clear record keeping/documentation and ensure its secure storage as per SARC policy. To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities To assess, offer and gain consent from the client for any onward referrals. To ensure a high standard of DNA decontamination between forensic cases. To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained. Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team Person Specification Qualifications Essential Essential Skills: Previous experience of working with vulnerable people. Full Driving Licence and Access to own vehicle. Strong communication skills both written and oral. Competent Computer Skills Desirable Desirable Skills: Experience of working with victims of sexual assault. Relevant qualification in supporting victims of sexual abuse and/or physical abuse. Forensic Awareness Multi-Agency Working Recent NHS experience Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Charity work- Match-IT and Payroll Giving Refer A Friend incentives Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Confidential Counselling Services 24/7 support specialising in health and medical Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Person Specification Qualifications Essential Essential Skills: Previous experience of working with vulnerable people. Full Driving Licence and Access to own vehicle. Strong communication skills both written and oral. Competent Computer Skills Desirable Desirable Skills: Experience of working with victims of sexual assault. Relevant qualification in supporting victims of sexual abuse and/or physical abuse. Forensic Awareness Multi-Agency Working Recent NHS experience Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Progression, training and development catered to you. Charity work- Match-IT and Payroll Giving Refer A Friend incentives Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Confidential Counselling Services 24/7 support specialising in health and medical Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name G4S Address 2 Tynefield Drive Penrith Cumbria CA11 8JA Employer's website https://careers.g4s.com/en/jobs (Opens in a new tab)