Are you passionate about Supplier Relationships? Are you hard working and wanting to join a close-knit team? Do you want to learn more about Supplier Relationships? In this pivotal role, you'll develop deep, collaborative relationships with our key suppliers, ensuring maximum value and effectiveness across cost, service level agreements (SLAs), and performance. If you're passionate about supplier management and thrive in a fast-paced, results-driven environment, we want to hear from you Key Responsibilities: Oversee supplier service contracts to deliver outstanding value, quality, and compliance with SLAs. Act as the primary escalation point for resolving supplier concerns, coordinating responses, and delivering post-incident reviews. Conduct assurance activities to maintain and improve controls, processes, and compliance. Lead service review meetings to drive performance, service improvements, and process excellence. Support the development and oversight of Service Improvement Plans, ensuring timely completion of actions. Embed Supplier Relationship Management best practices and establish yourself as the subject matter expert. Manage contracts with a proactive, commercially focused approach to enhance business services. Collaborate with Procurement to review and optimise supplier contracts, ensuring maximum benefits and cost-efficiency About The Candidate We are looking for someone with demonstrable experience in effective contract, commercial, and service management within a complex multi-source service/supplier environment. The ideal candidate will have a proven track record of successfully managing performance, SLAs, KPIs, and resolving disputes with a proactive and skilled approach. About Us In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance - 27 days per year, plus bank holidays A commitment to talent management & development Star of the Month - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees. We welcome applications from minority and underrepresented groups and are committed to fostering an inclusive workplace where everyone can thrive. We will provide support to ensure a fair and equitable recruitment process for all applicants.