Credit Controller
Location: Hybrid / Salford Quays
Salary: £23,000 - £26,000
Hours: Mon - Fri 8.30am till 5pm
My client, based in Salford Quays, is seeking a Credit Controller to join their fast-growing team. They are a leading fire and security company for businesses in the UK. To apply for this role, you will need experience working within Credit Control and have a commercial approach to work.
Daily Duties
1. Achieving monthly individual and team cash collection targets.
2. Reducing overdue debt to achieve targets.
3. Chasing customers via telephone, letter, and email.
4. Processing online credit card payments.
5. Conducting bank reconciliations.
6. Posting payments and allocating them on customer accounts.
7. Opening new customer accounts, performing credit checks, and setting credit limits.
8. Assessing credit of existing customers and authorizing the removal of STOP status.
9. Liaising with customers and internal departments to resolve queries in a timely and professional manner.
10. Managing disputes.
11. Recording and maintaining accurate chase history of customer accounts.
12. Issuing statements and copy invoices.
13. Collating account history and documentation for the commencement of legal action.
14. Opening and distributing all incoming mail and issuing outgoing departmental mail.
15. Supporting the Credit Control Manager in maintaining the department as a support function of the business.
16. Performing any other ad hoc tasks as required.
Requirements
1. A professional business approach.
2. The ability to work independently and a desire to learn.
3. Excellent administration and computer skills.
4. Customer-focused with the ability to resolve customer queries.
5. Analytical in approach.
6. Experience of analyzing data using Microsoft Excel, Outlook, and Teams.
7. Strong organizational skills.
8. High attention to detail and the ability to handle multiple priorities with a structured approach.
9. Experience of Sage Line 200 and Cash4Windows preferred.
Benefits
1. Basic salary up to £26,000.
2. Bonus opportunities.
3. Company mobile phone and laptop.
4. Royal London Pension.
5. Life Assurance 4x salary.
6. Onsite gym.
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