Red Recruitment is recruiting an Administrator in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.
This is a part-time, temporary position and the hourly rate is £12.21 per hour.
You should have great communication skills and preferably have a background in customer service or administration.
Package for an Administrator:
Salary: £12.21 per hour
Hours: 37.5 hours per week
Contract Type: Temporary
Location: Banbury
Start date: ASAPKey Responsibilities of an Administrator:
Accurately and efficiently maintaining customer and billing details
Replying to written, email and telephone queries
Making financial and non-financial adjustments to accounts
Providing first class customer service
Raising operational and meter reading requests
Supporting the team to achieve team and department SLA's
Providing administrative duties when required
Ensuring the customers data and information is kept up to date and is inputted accurately Key Skills and Experience of an Administrator:
Excellent written and communication skills is required
A customer service background is preferred
A positive and flexible can-do approach is required
The ability to build rapport, tailoring communication to audience
You should have the ability to use own initiative
Excellent attention to detail in a high volume work environment is required
The ability to work towards personal targets is essentialIf you are interested in this position and have the relevant skills and experience required, please apply now!
Red Recruitment (Business)