LGH is one of the UK’s leading lifting equipment rental companies.
As a family-owned company for over 50 years, we have made a name for ourselves by combining the highest quality equipment, unrivalled expertise, and impeccable safety standards. We support customers across the globe through continuous investment in our equipment, people and IT systems. LGH adds specialist knowledge and know-how to your operation and excellent customer service, lifting your team as well as your load. From a simple toe jack for manual handling, to sophisticated spreader beams for larger loads, we offer the widest range of lifting equipment, on call and ready for delivery, backed by expert advice and on-site expertise.
Rotrex
Rotrex is UK’s winch specialist with the largest range of winches in Europe and a true global capability, unrivalled winching expertise and a nationwide support network.
Rotrex Winches has a 40-year history as the UK’s leading provider of winches and winch expertise & support including maintenance, inspection, testing, refurbishment, and installation of high-level access and fall protection equipment. The team has over 500 years collective winching expertise with wide industry experience across numerous sectors and applications including energy & renewables, infrasturure, cable installation, offshore cable pulling, pipelines and wind farms.
* Trailer Mounted Winches
* Base Mounted Winches
* Cable Drum Trailers
* Onsite Services
Rotrex OnSite
We are the UK’s leading provider of expert cradle maintenance services, fall protection equipment, cradle inspection/testing and cradle operator training. We are trusted by organisations large and small for our reliable service and fully trained experienced engineers.
SUMMARY OF THE ROLE
The Trainee Field Engineer will work alongside experienced engineers to learn how to carry out preventative maintenance, repairs, and installations of suspended access and height safety equipment. The role includes training on troubleshooting emergency breakdowns, working with customers, and complying with health and safety regulations. Over time, the trainee will develop the skills necessary to work independently within the field.
OVERVIEW OF ACCOUNTABILITIES
Technical Learning & Development
Under supervision, assist in servicing, maintaining, and repairing height safety equipment, including:
* Technical Learning & Development
* Fall Arrest and Life Safety Lines
* Eyebolts - fall restraint and abseil
* Gantries and walkways
* Guardrails
* Ladders - fixed and portable
* General lifting equipment
- Follow company training programs to develop technical knowledge and practical skills.
- Shadow senior engineers to gain a deep understanding of troubleshooting and repair techniques.
- Ensure compliance with British Standards and health and safety regulations.
Customer Engagement
* Learn how to communicate effectively with customers, addressing inquiries and providing updates on work progress.
* Assist in reporting additional work required following inspections or maintenance tasks.
* Maintain a professional and positive company image at all times.
Site Surveys and Reporting
* Assist in site surveys, accurately recording all relevant information.
* Support the team by documenting findings and communicating them to the line manager.
Customer Care
* Ensure High Levels of Customer Satisfaction: Strive for excellence in customer satisfaction by consistently meeting or exceeding their expectations.
* Professional Representation: Uphold the company's image by representing it in a professional manner at all times, fostering positive interactions with customers.
Order Management
* Help compile service reports and communicate findings clearly to customers.
* Ensure all required information is completed accurately and submitted in a timely manner onto the Simpro Software Application.
QUALIFICATIONS AND EXPERIENCE
Essential
* Willingness to learn and develop within an engineering role.
* Ability to work at heights.
* Strong communication skills and a positive attitude.
* Team-oriented with a proactive approach to problem-solving.
* A full, clean UK driving license (or working towards obtaining one).
Desirable
* Previous experience in a hands-on role (construction, electrical, mechanical, or similar).
* Basic engineering knowledge or qualifications.
* An interest in height safety equipment and working at heights.
Training and Development
* Full training will be provided, including classroom-based and on-the-job learning.
* Opportunity to gain certifications in working at height safety standards.
* Career progression opportunities into a fully qualified Field Engineer role.
The Trainee Field Engineer plays a vital role in the success of the engineering team by maintaining strong communication channels, managing customer expectations, and ensuring the efficient execution of projects. This position requires a combination of technical knowledge, excellent communication skills, and a commitment to delivering high-quality service to clients.
OVERVIEW OF THE COMPANY & WHAT WE ARE LOOKING FOR
Rotrex is a business providing winch hire, sales, and support worldwide and high-level cradle and fall protection equipment services across the UK. With locations in the UK, Holland, Belgium (and soon Germany), we can cover the majority of the European countries quick and with an outstanding service. Rotrex Group has two specialist businesses, Rotrex Winches and Rotrex OnSite, both providing industry-leading products, services, and support. Across the group we have highly skilled and experienced teams of engineers whose focus is to deliver the highest levels of service for our customers.
Rotrex Winches provides specialist lifting and pulling winches and equipment as well as related services such as project management, planning, training, and support. Our exclusive winch brands in the UKand the EU includes OMAC, Thompson, Colt,
and Wharton.
Rotrex OnSite manages the maintenance of high-level cradle and fall protection equipment, as well as cradle inspection, testing, and operator training. We ensure safe working conditions and legal compliance for our customers. These activities are carried
via our locations in the UK.
Pay: £24,000.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
* Quarterly bonus
* Yearly bonus
Benefits:
* Additional leave
* Bereavement leave
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Private medical insurance
* Referral programme
* Sabbatical
* Sick pay