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Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They’re the talented people making every day a little better for our customers. Now, you can join them.
As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. You’ll ensure that every dish you prepare and serve meets our menu's standards and safety regulations. Additionally, you'll help keep the environment clean and organized, from kitchen equipment to customer tables.
This lively role offers daily challenges and opportunities for growth. Benefits include flexible working hours, chances for progression, and more.
We guarantee a minimum of 16 hours per week for new colleagues, with options to work fewer hours (minimum 12). We’re flexible and eager to hear from you.
The table shows preferred availability windows. We will schedule your hours within these, with a 3-week notice period. If your availability closely matches but isn’t exact, we still welcome your application.
Responsibilities include:
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers efficiently and courteously.
* Adhering to food safety and hygiene standards, maintaining daily records.
* Practising FIFO stock rotation to ensure food freshness.
* Accepting deliveries and storing food safely.
* Following operational policies and procedures.
* Preparing, cooking, and serving food as per our menu.
* Maintaining standards and ensuring food availability.
* Knowing our menu thoroughly and serving food accurately.
* Handling customer complaints and informing the Café Manager.
* Staying informed about business updates and initiatives.
Requirements:
* A commitment to hospitality and excellent customer service.
* Knowledge of health and safety standards.
* Ability to work efficiently and maintain cleanliness.
Personal qualities:
* Teamwork skills.
* Effective communication and proactive attitude.
* Ability to multitask and work under pressure.
* Initiative and problem-solving skills.
* Organizational skills.
* Adaptability in a fast-paced environment.
Benefits include:
* Colleague Clubcard after 3 months, with discounts increasing over time.
* Flexible working requests from day one.
* Retirement savings plan.
* Life Assurance.
* Free wellbeing resources.
* Exclusive discounts on everyday purchases.
* Uniform provided and supportive policies.
* Starting holiday entitlement of 28 days (including Bank Holidays).
* Access to colleague networks for diverse backgrounds.
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