Job Title: Sales and Purchasing Administrator
Location: Winsford, Cheshire, full-time, permanent Mon-Fri
Salary: £24,500 (36.25 hours)
Working for one of the UK’s largest garage equipment and service company, you will be an integral part of our client's spares sales and procurement activities. Working in the new distribution hub in Cheshire, you will be responsible for the sale of spare parts to support customers’ equipment in the field, whilst delivering excellent customer service as well as assisting in the procurement of goods and parts to feed our client's commercial activity
Role and responsibilities:
* Handle parts enquiries from customers by telephone and email
* Process spare part orders from our customers
* Assist in the raising of purchase orders for both equipment and spare parts
* Assist in the logistics of bringing the procured goods from suppliers to the warehouse
* Updating of systems with required data when applicable (e.g. price updates, order updates with ETAs)
* Deliver excellent customer service
* Process customer returns in a timely fashion
Skills and qualifications:
* Customer-focused attitude with a polite and professional manner
* Good written and verbal communication skills
* Excellent levels of communication at all levels
* Works well in a team environment
* Strong levels of attention to detail and accuracy
* IT literacy.
* Previous experience of working with SAP systems is preferred but not essential as full training will be provided
* Previous experience in import/export procedures is desired but not essential as full training will be given
Benefits:
* Pension plan
* Life insurance
* Employee Assistance Programme – Family cover
* Medicash Healthcare Plan
* 25 days holiday (26 after 5 years) plus bank holidays
* Free on-site car parking
Behaviours and attitudes:
* Our client is a trusted partner of the garage industry, always doing what they say they will and delivering excellent service to customers
* They continuously improve, taking the hassle out of the purchase, install, maintenance and servicing of garage equipment
* They prioritise safety, creating a low-risk environment for their people working on and their customers operating garage equipment
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