Lettings Administrator/Negotiator
Permanent
Full time
Salary up £23k (some flexibility)
Merseyside L3
The role
The Lettings Administrator/Negotiator is a versatile role that manages both the administrative and tenant-facing functions of the lettings process. The role focuses on providing high-quality customer service, managing tenant inquiries, conducting property viewings, negotiating lease terms, and ensuring a seamless letting experience. Additionally, the role includes vital administrative support to the team, ensuring compliance, accurate record-keeping, and efficient processing of tenancy applications.
**Minimum of 1-2 years of experience in lettings or property administration, preferably within the real estate accommodation sector**
The day to day
Tenant Acquisition and Engagement -
- Respond to tenant enquiries, provide property details, and schedule viewings.
- Conduct property viewings, promoting the features and benefits of each property.
- Follow up with potential tenants to address questions and support the decision-making process.
Lease Management and Documentation -
-Negotiate lease terms and prepare tenancy agreements, ensuring all documentation is complete and compliant.
- Manage tenant onboarding, including collection of deposits and first month’s rent, and coordinate the move-in and move-out processes.
- Maintain accurate and up-to-date records of all lettings activities in the CRM system.
Customer Service and Retention -
- Pro...