Contents Location About the job Benefits Things you need to know Apply and further information Location Kinloss, Scotland, IV36 3WU About the job Job summary Defence Infrastructure Organisation Accommodation are recruiting for a Housing Estate Officer to join the team in North Region based in Kinloss. This role provides an outstanding opportunity to improve the experience of our families and help shape the future delivery of our services. As a team we are responsible for the provision of housing to meet the needs of our military customers. Please note we maintain a large geographic area covering the whole of the North of Scotland. However, this role primarily covers Elgin, Lossiemouth, Kinloss and Inverness. There may also be a requirement for travel between other Ministry of Defence locations throughout the region such as our Area office in Rosyth amongst others. Some overnight stays may also be required. A percentage of this role is dedicated towards the Assurance of our Industry Partner's (IP) performance which includes both electronic and physical checks. In addition you will carry out computerised functions to progress tasks from conception to financial completion. Currently the North area has responsibility for circa 1150 housing assets. We put our military families at the heart of our business and are passionate about delivering the very best, high quality service we can achieve This position is advertised at 37 hours per week. Job description Assure the Future Defence Infrastructure Services (FDIS) contract for Service Family Accommodation (SFA) delivery Engage in all aspects of FDIS Projects as required Create, manage, progress and instruct all SFA Billable Works using various IT Systems training is provided Maintain Financial Trackers and Reporting tools Maintain and improve Asset spreadsheets Engage with a range of partners including Industry professionals, other MOD personnel, and Customers Work collaboratively with all partners to achieve positive outcomes and results Manage your area of responsibility to assist with the development of Additional Works Plan which helps improve the Estates Assure Move-In and Move-Out activities, checking completed works or assessing works required in every room throughout the property Undertake Regional Assurance activities Undertake all mandatory training Commit to Safety First in all areas of business Person specification Essential Skills - It is essential for you to be able to work collaboratively and have the flexibility and willingness to partner with key stakeholders. You are able to build trust and credibility quickly. Full Driving Licence is essential (role requires travelling to multiple sites not covered by Public Transport ) Desirable Skills - Experience of assuring contract delivery Experience of delivering housing services Experience in using various IT packages and willingness to learn new skills About You You are patient, level headed and stay calm under pressure. You are not fazed by needing to juggle different and competing priorities. You pay attention to the details. You stay focused and support the achievement of team and organisational objectives. You enjoy working with other people to deliver results. You can work with different personalities, you know how to get the best out of them and champion inclusion and equality of opportunity. You can think on your feet and take initiative. You can make decisions when needed and are accountable for your actions and your performance. You communicate effectively both verbally and in writing and can demonstrate this. You have the personal drive to make the most out of your role. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Leadership Managing a Quality Service Working Together We only ask for evidence of these behaviours on your application form: Communicating and Influencing Leadership Benefits Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours. During the Application stage, candidates will be assessed against the following behaviours; Communicating and Influencing Leadership In the event of a large number of applicants, candidates will be assessed against the lead behaviour: Communicating and Influencing When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. During the Interview stage, candidates will be assessed against the following behaviours; Communicating and Influencing Leadership Managing a Quality Service Working Together Shortlisted candidates will be invited to attend a panel interview. All applicants that progress to the interview will be assessed on all four behaviours. Interviews will be conducted face to face in Kinloss. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Lee Kirkpatrick Email : lee.kirkpatrick100mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: infocsc.gov.uk. Attachments Candidate Information july 2020 Opens in new window (docx, 31kB) MOD Candidate Pack 2024 Opens in new window (pdf, 1562kB) DIO Candidate Information Guide Opens in new window (pdf, 1963kB) Share this page Print Email Facebook Twitter LinkedIn GMail