Managing and growing sales with existing customers / Key accounts. Taking Order by phone /emails – processing Sales Orders and arranging dispatch with coordination with warehouse team Raising Replenishment Purchase Orders to suppliers to maintain required products on the Self. Good knowledge of Sage Willingness to learn product & market Resolve customer disputes/ issues regarding quality expectations product shortages, damages, any urgent and late delivery issues. Ability to generate leads, contact prospective customers via phone, email and visit them as & when needed for business development and other business matters. Prepare & submit sales reports as desired by management of the company Be part of developing and implementing new sales initiatives, strategies and programmes Providing daily reports of field sales success and communicating the Voice of the Customer (VOC) data to superiors. Should have good sales-management skills to work-in B2B environment.