Job Description:
The Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & Prosthetics solutions in dental laboratories and/or dental clinics within an assigned territory, through the effective selling and promoting of Digital Dentistry & Prosthetics Solutions to existing and potential new customers within the framework of sales operations directives and procedures. Additionally, the representative will provide installation, training, and technical support level 1 (hotline) for products and services related to digital workflow, focusing on the Company’s digital solutions portfolio and new products and services. In the sales process, the representative is obliged to comply with all local laws and regulations as well as corporate policies and procedures.
Responsibilities:
* Plan with the sales team visits, activities, and trainings.
* Report activities, opportunities, and forecasts in various business tools provided by the Company (CRM, etc.).
* Visit existing and new customers periodically to assess their needs and characteristics.
* Support the sales team in presenting and selling prosthetics solutions, digital workflow, and digital equipment to existing and new customers.
* Demonstrate, install, and train appropriate digital products, solutions, and services to existing or potential new customers.
* Provide technical and hotline support to existing customers on the company's prosthetics and digital solutions portfolio and services.
* Analyze and assess customer and territory sales trends and report periodically.
* Plan prosthetics and digital sales activity based on territory needs to ensure that territory attains or exceeds assigned monthly, quarterly, and/or annual sales goals.
* Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with prosthetics and digital products solutions and services offered; implement and monitor creative marketing activities with the sales representative aimed at expanding/growing core business.
* Support the sales representative in developing and maintaining relationships with key influential leaders and utilize these relationships to expand market share.
* Manage and report to management about any product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affect local sales.
* Study and stay informed on products, technologies, clinical studies, competitive activity, and other general information of interest to the company or to customers.
* Present and promote courses and events of the organization and apply this knowledge for strategies and tactics to develop commercial activity based on consultative selling.
* Maintain a comprehensive knowledge of all company policies and procedures and demonstrate the ability to effectively implement them at the territory level.
* Provide customers with after-sales technical support (level 1) on-site or over the phone (hotline).
* Establish and maintain a travel schedule that will allow consistent contact with existing and potential new customers.
* Willingness to travel locally approx. 80% and also internationally for events and congresses.
Job Requirements:
* Dental technician and/or software-application engineer - Undergraduate degree or the equivalent educational level in medical, IT, business, or related field.
* Demonstrate ability to digest, comprehend, and verbalize highly technical product and clinical information related to company and industry products.
* Demonstrate professional sales skills in promoting products and added values.
* Strong verbal and written communication and interpersonal skills.
* Advanced computer and IT skills, CRM, CAD CAM, and Navigation Systems.
* Fluent/Native English.
* Valid driving license (travel required).
* Minimum of 3 years working as a dental technician at a dental lab or a minimum of 3 years of achievement-oriented sales experience with Nobel Biocare or equivalent experience with direct competition or a minimum of 4 years in achievement-oriented sales, preferably in the medical device field.
Operating Company: Nobel Biocare
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