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About Network Rail
Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About the role (External)
As a Records Assistant, you'll play a pivotal role in organising and maintaining a range of records, including digital files, paper documents and drawings. Your responsibilities will include:
1. Monitor the movement of records and electronic data from and to the Record Centre.
2. Provide reports regarding the status of records and data. Input to and maintain data in electronic records management systems.
3. Investigate the circumstances of requests of record and data already booked-out or unobtainable and report on the position.
4. Supply information only prints, source records, Computer Aided Design (CAD) files and data when required.
5. Maintain reference library for records as required.
6. Undertake general office duties as directed.
7. Assist with the provision of records configuration details, including drawing numbers, version control and records format.
8. Provide basic advice in relation to Record Centre processes, configuration issues, and compliance to group and company standards.
9. Identify areas for improvement in the Records Centre processes.
Ideal candidates for this position would have the following skills:
Essential
* Team player.
* Good written and verbal communication skills.
* Attention to detail.
* Ability to work to agreed deadlines and SLAs.
Nice to have
* Educated to A Levels or relevant experience.
* Basic understanding of engineering technology.
* Customer Service Experience.
* Experience of using electronic document management systems.
* CAD experience.
* Records management experience.
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