We are looking for a versatile Service Coordinator to support the busy service team on a full-time, permanent basis, in Banbury.
Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail.
Offering a salary of up to £27,000, the role is working onsite.
You will be joining a family-oriented, friendly and supportive company that provides products and services to the automotive industry. They are a name in their industry and have been trading for over 20 years.
Key Accountabilities for the Service Coordinator:
* Processing engineer paperwork
* Liaising with field engineers when necessary
* Managing all service invoicing generated from engineer visits
* Maintaining and updating CRM database
* Dealing with stock queries and stock management
* Checking engineer reports and generating customer invoices
* Dealing with calibration paperwork
* Filing of all data and carrying out all other administration tasks as required
* Providing excellent customer service when dealing with customers and engineers
* Processing all parts paperwork
* Keeping records up to date of actions taken
* All other administration as necessary
Key Competencies for Service Coordinator:
* Strong, organised administration skills
* Solid customer service skills
* Experience of data entry
* Good Excel skills
* Highly organised
* Meticulous attention to detail and accuracy
* Good interpersonal skills
* Strong communication skills
* Strategic problem solver
* Data collection and ordering processes
* Adaptable in a changing environment
What's in it for you?
* Salary of up to £27,000
* Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
* 25 days holidays + bank holidays
* Social events
* An established business
* Working with a friendly and supportive team
* Free onsite parking
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