Temporary Customer Service Representative - Nottingham
£13.50 per hour plus holiday pay accrual
3 months
37.5 hour working week across 6 days - Monday to Saturday
7:45am - 4pm and 12:00pm - 8:15pm with 45min break Monday to Friday
9:00am - 5.00pm Saturday
****A VALID DBS IS REQUIRED****
Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?
Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.
We have multiple opportunities for Customer Service Representatives to handle the day-to-day processing of visa applications & renewals. This will include but not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to a follow an established and defined filing and administration process, all guided by a computer-based system.
Engagement with applicants and providing a first class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.
A valid DBS is required as part of the screening process. A copy of your certif...