Contract: Permanent
Shifts: 22:00PM - 06:30AM - 4 workings days with 2 days off (scope to move to 4on 4off 12 hours shifts)
Duties:
* Proactive management of cleaning teams on an individual and group basis, ensuring that all SLA's are met
* Liaising with both internal and external stakeholders/clients
* Responsible for stock management and stock takes
* Ensure that the team maintains quality standards of cleaning
* Set an example and deliver legendary service
* Efficiently plan and allocate tasks to team members
* Monitor the team to ensure all members are working to agreed standards
* Responsible for signing in and out equipment
* Complete final walkthrough with the teams
* Responsible for ensuring absence management processes are effectively managed for cleaners, with those absent effectively reported to Managers.
* Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance, timekeeping, development and retention.
* Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)
Requirements:
* Previous supervisory / management experience
* Previous experience in aircraft cleaning or related field preferred, but not required
* Strong attention to detail and ability to work efficiently
* Ability to use own initiative to identify and prioritise tasks
* Ability to work in a fast-paced environment and meet deadlines
* Excellent customer service skills
* Full UK driver's license
* Ability to pass background checks
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