1. Remortgage Team Manager
2. Leeds
About Our Client
Page Group are delighted to be working n partnership with a key client who are looking to appoint a Remortgage Team Manager to their operation in Leeds
Job Description
3. Provide direct people leadership and management of 10-12fte
4. Manage and assign workload to ensure customer needs & SLA's are achieved
5. Provide team members with regular training, development and 1-2-1's
6. Take ownership of any escalated customer issues
7. Implement and drive performance around KPI's across the team
8. Ensure quality levels are maintained across the team ensuring strong attention to detail is prioritised
9. Work with other Team Managers to share best practise
10. Take action where required to resolve any under-performance
11. Support with training and on-boarding
The Successful Applicant
12. Experience in a Team Manager / Team Leader role
13. Financial Services / Remortgage / Legal experience in role
14. Excellent people management skills
15. Strong communicator
16. Excellent attention to detail
What's on Offer
The role of Remortgage Team Manager will join a national market leader at their Leeds based operationThe role offers a salary of £35,000 - £40,000Flexibility regards working environment and hours is available