Role:
Senior Business Analyst
Hours: 37.5 hours a week FTE OR part time 4 days per week
As the winner of Working Families’ ‘Best UK employer for Flexible Working Award ’, we are happy to consider flexible working opportunities to help you balance your work and home life.
Department: IT Transformation (PMO)
Location: Liverpool
Benefits
At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.
Here are some examples of what we offer:
1. 25 days’ annual leave
2. Birthday privilege day and Christmas shutdown
3. Holiday buy, sell and carryover scheme
4. 2 charity volunteering or pro bono days
5. Flexible, agile and home working
6. BUPA
7. Permanent health insurance
8. Flexible pension scheme
9. Medicash
10. Enhanced family leave policies
11. Life assurance
12. Annual travel season ticket loan
13. Dress for your day policy
14. Training and development opportunities
15. Financial contribution towards home working equipment
Role overview
The Business Analysts within our team are key to the success of our project delivery methodology. They work with stakeholders at all levels across the business to uncover and document detailed requirements that form the basis of a successful project. They also ensure that any changes to requirements are captured along the way.
The team work alongside our Testers to ensure that requirements are fully covered and understood during test preparation and work with the Project Managers to help manage scope and change control. Also, capturing requirements at such a detailed level means that our BA’s become experienced systems users and are therefore key to supporting testing activities and our in-house Training Team with the rollout of business change and post go live support.
Our BA’s need to be excellent communicators (both written and oral), persuasive, analytical and tenacious. We’re looking for someone with experience of working in a
similar environment - used to working with Stakeholders at all levels and comfortable leading workshops and delivering training.
The key responsibilities for the Senior Business Analyst role at Hill Dickinson are:
16. Able to demonstrate a high level of experience of Business Analysis across multiple departments and functions and if preferably a good knowledge of Hill Dickinson (Yellow Belt or above)
17. To lead the Business Analysis team and drive change and improvements within the Business Analysis team
18. To be the key point of contact for the team with other teams
19. To ensure a consistency of process and documentation within the Business Analysis team
20. To provide support to the other Business Analysts in the team both on projects and as Business Analysts
21. To mentor less experienced members of the Business Analyst team
22. To carry out the role of Business Analyst on projects covering: Analysis - of current processes and requirements for new processes Documentation – of current processes, new processes, agreed decisions etc Testing – supporting the Test team with test preparation and the undertaking of test cases when required Training & Support – assistance with training and post go live support
What we are looking for
Essential:
23. Demonstrate knowledge and application of Lean Six Sigma practices to ensure continuous improvement process mapping of business activities.
24. LSS Data approach and high level of understanding data to evidence areas of opportunity and measure success.
25. Demonstrate a high level of experience of business analysis practices and documentation including analysis and investigation
26. Able to work on the most complex Hill Dickinson project as either the sole Business Analyst or the lead Business Analyst
27. Able to lead a team of Business Analysts to improve project processes and documentation as well help develop team members
28. Strong working knowledge of MS Word and MS Excel
29. Demonstrable experience of requirements gathering, workshop delivery, process mapping and gap analysis
30. Able to demonstrate experience in stakeholder management in a complex stakeholder environment
31. Ability to understand and respond to user needs in a rapidly changing business environment
32. Excellent communication skills
33. Able to demonstrate tact and diplomacy when liaising with stakeholders
34. Excellent analytical and problem-solving skills
35. Able to work independently and as part of a team
Desirable:
36. Previous involvement in complex data migrations
37. Previous experience working on upgrade projects (systems & technical infrastructure)
38. Working with integrated systems
39. Knowledge of the legal sector and legal sector software systems or knowledge of insurance sector business processes, software systems or knowledge.