Oldham
Full-time | Office-based | Permanent
Are you a seasoned Senior Planner seeking the next step in your career? This is your chance to join a leading organisation where you can make a real difference within a dynamic and high-performing team based in Oldham.
Do you have a passion for making a tangible impact in the social housing sector? A prominent industry leader is looking for a Senior Planner to join their expanding team. In this role, you will play a key part in coordinating and managing a team of planners and administrators, ensuring seamless operations in a fast-paced environment.
The Role:
As a Senior Planner, you will be responsible for:
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Overseeing performance metrics including KPI tracking, call management, and trend analysis.
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Managing all required paperwork, reporting, and presenting insights.
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Handling and escalating complaints effectively, ensuring continuous improvements.
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Implementing change management strategies to navigate a reactive working environment efficiently.
About You:
To succeed in this role, you should have:
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Experience in planning within social housing, contact centres, or reactive repairs.
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A proven track record in leading a team of planners in a similar setting.
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The ability to commute to Oldham on a daily basis.
What’s in It for You?
This is an excellent opportunity to join a forward-thinking company that signi...