Job Description
About us
Metroline Manchester is a recently formed subsidiary of ComfortDelGro, in March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues.
Job Summary
Metroline Manchester, a key operator within the Bee Network under TfGM are looking for a dedicated and proactive Mobile Route Performance Supervisor to join the team. This role is crucial in maintaining punctuality, quality, and customer satisfaction across key locations and interchanges within the Bee Network. The role involves working across various locations within Greater Manchester, including outdoor environments.
Responsibilities
1. Supervise and evaluate bus routes for punctuality, adherence to schedules, and overall service reliability.
2. Conduct on-site inspections at various interchanges and key locations within the Bee Network...