Job Description
As a Support Technician in software license management, you'll play a pivotal role in ensuring our esteemed customer has the tools they need to succeed.
Key Responsibilities:
* Process software license request tickets for specific software packages, managing licenses and delivering exceptional support.
* Utilize the Coupa ordering system to efficiently process approved software license requests, streamlining operations for better efficiency.
* Closely collaborate with the Security team to validate software requests, maintaining compliance and security standards.
* Contribute insights to propose improvements to license management processes, driving operational excellence.
* Manage license renewals, guaranteeing continuous access to essential software.
Requirements:
* Local presence at our customer's office in Stevenage, 3 days a week, to foster effective collaboration.
* UK residency and citizenship, essential for Security Clearance (SC) application, handling sensitive information with confidence.
* A strong desire to learn, as IAITAM CSAM training will be provided, equipping you with expertise in software asset management.
About Inetum:
We're an agile IT company offering digital services and solutions, empowering companies to make the most of digital flow. Our commitment to innovation drives us forward, while our multi-expert profile offers clients a unique combination of proximity, sectoral organization, and cutting-edge solutions.
Why Choose Us?
This role combines operational responsibility and strategic input, allowing you to make a significant impact while growing your career in IT and software management.
We offer comprehensive training, including IAITAM CSAM certification, bolstering your expertise and value in the field.
You'll join a supportive team environment that values innovation, efficiency, and a proactive approach to challenges.
Benefits:
* A generous salary aligned with your experience.
* Comprehensive private medical healthcare scheme.
* Life assurance and Income Protection.
* An attractive contributory pension scheme.
* A bonus scheme combining personal performance and profit-related bonus to celebrate the company's successes.
If you're ready to take the next step in your career with a role that combines challenge, learning, and a great team environment, we want to hear from you. Apply today to become a key player in our software license management efforts and help drive success for our customer.