Role - Customer Service (Temporary)
Location - Chesterfield Office - S40 2EX
Salary - £12.21 per hour / 35 hours per week / 9am - 5pm / Mon to Fri
Contract Type - Temporary (Mat Cover)
CCS Media (an Advania Company) are looking for a Customer Service whereby you support our day-to-day business and have the ability to have a true impact on the success of the ever growing team. Also, have the opportunity to help improve out processes within a dynamic and forward thinking team.
Key Responsibilities
* Manage a continuous flow of incoming customer queries through an incident tracking system.
* Answering customer queries and resolving complaints
* Logging queries with suppliers ensuring quick resolution of any issues raised
* Processing credits/credit & reinvoices
Key Skills & Experience
* Attention to detail, accuracy
* Dynamic, proactive attitude and a desire to improve working practices
* Professional and mature manner
* Flexible, team-based approach to their job
* A clear, coherent communicator
* Pride in accuracy and attention to detail
* Excellent communication skills
* IT literacy (Outlook, Excel, bespoke applications)
Benefits
* 25 days holiday plus bank holidays plus a day off for your birthday (non contractual)
* Agile working
* Free access to BUPA support line
* Death in Service scheme
* Company Pension scheme
CCS Media, now part of the Advania UK family, is a trusted IT solutions provider delivering cutting-edge technology and services to businesses across the UK. Joining Advania enhances its ability to offer innovative and tailored IT solutions with expanded capabilities.
Now part of Advania UK, CCS Media strengthens its position as a leading IT solutions provider, offering clients a broader range of services and a deeper commitment to innovation and growth.
If you're interested in this role please apply to find out more...!
Or contact claire.walker@ccsmedia.com or greg.cork@ccsmedia.com