FRENCH SELECTION (FS)
German speaking Customer Service
Location: Waltham Cross
Salary: Up to £30,000 per annum
Ref: 2343G
The Company:
A family-owned supplier of luxurious products for domestic and international clients.
Main Duties:
To deliver exceptional support to the Sales team and act as the primary point of contact for clients in both the UK and Europe.
1. To support the sales team and collaborate with them to ensure accurate order processing and meeting customer requirements.
2. To schedule meetings between our dedicated sales representatives and clients.
3. To handle the administration and confirmation of sales orders in both English and German.
4. To directly engage with customers through email and phone to address inquiries and concerns.
5. To support and facilitate the success of a German and UK-based Sales Representative and all the orders and quotes from their valued customers.
6. To coordinate the logistics of collections and deliveries by collaborating with freight agents and warehouse staff.
7. To manage credit control for customers based in Germany.
8. To attend the trade shows in the UK and Europe, to meet with clients and offer product support.
The Candidate:
- Fluent in German (spoken and written)
- Experience in sales administration or customer service would be beneficial
- Computer literate
- A good team player
- Excellent organizational and prioritization skills are required
- Excellent attention to detail is essential
The Salary:
Up to £30,000 per annum
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