Transformation Manager
Locations: Leicester or Bexhill-on-Sea (Hybrid)
Please note: Due to exciting expansion, we have several of our Transformation Manager positions available across Claims, Fraud and Data.
Job Details
* Leading and managing end to end transformation projects and programmes, partnering with both Commercial and Operational leads to define delivery requirements and success criteria.
* Conducting detailed analysis of business operations, identifying gaps and proposing innovative solutions.
* Bringing together, mobilising and managing a delivery team bringing together expertise from various functions and working as a single delivery unit.
* Creating, communicating and aligning across functional delivery plans between teams - bringing together all technical and process/other operational changes.
* Seeking opportunities for intelligent design, including automation and decisioning via straight through processing.
* Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term.
Skills we would love you to have
* Substantial experience as a project, commercial or operational leader within claims/insurance or other regulated industry with transferrable skills and experiences.
* Experience in leading transformation initiatives from early days to desired future state.
* Exceptional stakeholder management capability, and an ability to communicate concepts effectively at all levels of an organisation.
What we offer
Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
Reward
Salary - Attractive salary based on experience + car allowance (pay reviews also completed each year).
Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
Physical Wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI).
Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%.
Mental Wellbeing programme - At Hastings Direct we understand that mental health cannot be scheduled, that's why we have a range of support to help you keep yourself well.
There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
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