Overview:
Our client, a well-established manufacturing company based in Wombourne, is seeking an experienced and confident Credit Controller to join their finance team. This is a key role in ensuring the company’s financial health by managing accounts receivable, chasing overdue payments, and maintaining positive relationships with clients.
Key Responsibilities:
* Managing and maintaining a portfolio of customer accounts.
* Chasing overdue payments by phone, email, and letter in a professional and timely manner.
* Ensuring payments are received in line with the company's credit terms.
* Performing credit checks on new and existing customers.
* Handling customer queries and resolving disputes in a proactive manner.
* Managing aged debt reports and ensuring targets are met for reducing outstanding debts.
* Reconciliation of customer accounts and processing of payments.
* Liaising with the sales team to resolve any issues regarding invoicing or payments.
* Reporting to senior management on outstanding debt and cash flow.
Key Requirements:
* Minimum of 3 years' experience in credit control, ideally within a manufacturing environment.
* Strong understanding of credit control processes and procedures.
* Excellent communication skills, particularly over the phone, with the ability to engage confidently with customers.
* Highly organised with attention to detail and a proactive approach to resolving issues.
* Ability to work independently and as part of a team.
* A positive and professional attitude with a focus on maintaining strong customer relationships.
Desirable Skills:
* Knowledge of legal aspects of debt recovery (such as late payment charges and small claims).
* Familiarity with Excel and other Microsoft Office applications.
Benefits:
* Competitive salary (based on experience).
* Opportunities for career growth and development.
* A friendly and supportive working environment.
* On-site parking.
If you're an experienced Credit Controller looking for a new challenge in a thriving business, we would love to hear from you. Please apply today with your updated CV