Main Atrium Receptionist - Care Quality Department, Peterborough City Hospital
This is an exciting opportunity to join the established Patient Experience Team delivering exceptional customer service; acting as receptionist for patients, visitors and staff, (based in the Main Atrium at Peterborough City Hospital). You will be working as part of a small team, and will already have excellent communication skills that will enable you to carry out your duties; to provide face to face assistance, advice and information whilst projecting a professional, helpful manner ensuring complete confidentiality at all times and to provide administrative support within the Patient Experience workstream.
30 hours/week - must be flexible and able to work on a rotational shift basis, (including weekends and bank holidays), shifts as follows: 06:30 to 14:30,13:00 to 21:00, 09:30 to 17:30
*Previous applicants need not apply*
To act as Receptionist for patients, visitors and staff based in the Main Atrium Reception area at Peterborough City Hospital. To provide face to face assistance, advice and information whilst projecting a professional, helpful manner ensuring complete confidentiality at all times. To provide administrative support within the Patient Experience workstream
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please see attached detailed Job Description Person Specification for more information regarding this role.
This advert closes on Sunday 10 Nov 2024