Northumbria Healthcare NHS Foundation Trust provides health and social care services in acute and primary care settings, community hospitals, and care centres, through the 11,000 employed staff. The Trust spans over two counties of North Tyneside and Northumberland, and has a main WAN MPLS between the main hospitals in those regions.
Northumbria Digital Services team provides IT services to all of the Trust's directorates, departments and subsidiaries. This role is to support the team to ensure the campus LAN, WAN and Wi-Fi services are correctly designed, implemented, secured and supported to match the digital delivery needs and ambitions of the Trust's digital strategy.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Key Responsibilities:
1. Responsible for the management and performance of client network infrastructure LAN/WAN, WLAN and DC, providing pro-active support to ensure maximum availability of service in line with Trust service level agreements.
2. Act as a point of escalation through the network operational team, from the digital services department and the Network technician, engineer and associate roles.
3. Manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.
4. Ensure high availability, security and usability of the network that is transparent to users.
5. Plan and organise a range of complex activities related to the implementation of new systems including liaison with suppliers and end users, production of work plans and monitoring these to ensure completion on time and within assigned costs.
6. Develop and maintain efficient management of all networked systems under the control of Service.
High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
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