Job summary Are you a highly organised professional with exceptional management, administrative and communication skills, looking for an exciting opportunity to support the delivery of a transformative Electronic Patient Records (EPR) system? If so, we'd love to hear from you The Nexus EPR Programme Team is seeking a dynamic and proactive Programme Support Manager to provide critical support to the Nexus EPR Programme leadership and worskstreams. This role is pivotal in ensuring the smooth operation of our programme, to firstly procure and then implement an new EPR system at Royal Papworth Hospital. Main duties of the job The successful candidate will be able to: Deliver high-quality communications: Produce, present, and disseminate complex, sensitive, and sometimes contentious information to a wide range of stakeholders in various formats, including reports, presentations, and verbal updates. Support the Nexus Programme PMO: Provide a comprehensive, high-level administrative management service to the Nexus EPR Programme Management Office, ensuring its efficient operation. Collaborate with Leadership: Work closely with the Director, Deputy Programme Director and Workstreams to support the delivery of strategic objectives and ensure the alignment of projects/workstreams with organisational programme goals. Facilitate Governance: Support the coordination and documentation of governance meetings, ensuring compliance with organisational and regulatory standards. Drive Continuous Improvement: Identify opportunities to enhance processes and systems, contributing to the efficiency and effectiveness of the Nexus EPR Programme. This is a fabulous opportunity to join this new and exciting team driving transformational change within Royal Papworth and provides the opportunity to contribute to a programme that will have a meaningful impact on patient care and organisational efficiency. Join us in delivering an innovative solution that will make a difference through the Nexus EPR Programme About us Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. For a street view tour: https://royalpapworth.nhs.uk/virtual-tour Date posted 17 January 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Contract Fixed term Duration 9 months Working pattern Full-time Reference number 175-2425-2-ERP1084 Job locations Royal Papworth Hospital Papworth Road Cambridge Bio Medical Campus Cambridge CB2 0AY Job description Job responsibilities On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. Job description Job responsibilities On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role. Person Specification Qualifications Essential Degree Level Qualification in administrative or management practice or equivalent knowledge Experience Essential Previous PMO and/or project support experience Previous experience of working within administration at a senior level Excellent IT skills and experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook and Excel Accurate and advanced keyboard skills Excellent written and verbal communication skills Excellent customer service skills Ability to work under pressure and prioritise own workload Effective decision making skills Adaptable and flexible Organised, professional and punctual Ability to work and communicate with people at all levels Team player Ability to concentrate for prolonged periods Ability to deal with unpredictable workload and frequent interruptions High degree of discretion and initiative Good personal presentation Punctual, reliable and self-motivated Participate in regular appraisal and prepared to undertake training to enhance skills. Desirable Previous experience of working within the NHS Additional Criteria Essential Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration Flexibility in working hours Person Specification Qualifications Essential Degree Level Qualification in administrative or management practice or equivalent knowledge Experience Essential Previous PMO and/or project support experience Previous experience of working within administration at a senior level Excellent IT skills and experience in the use of Microsoft Office suite including Word, PowerPoint, Outlook and Excel Accurate and advanced keyboard skills Excellent written and verbal communication skills Excellent customer service skills Ability to work under pressure and prioritise own workload Effective decision making skills Adaptable and flexible Organised, professional and punctual Ability to work and communicate with people at all levels Team player Ability to concentrate for prolonged periods Ability to deal with unpredictable workload and frequent interruptions High degree of discretion and initiative Good personal presentation Punctual, reliable and self-motivated Participate in regular appraisal and prepared to undertake training to enhance skills. Desirable Previous experience of working within the NHS Additional Criteria Essential Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration Flexibility in working hours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Papworth Hospital NHS Foundation Trust Address Royal Papworth Hospital Papworth Road Cambridge Bio Medical Campus Cambridge CB2 0AY Employer's website https://royalpapworth.nhs.uk/working-here (Opens in a new tab)