* Opportunity to Join a Dynamic Team!
* Be a Part of Something Big!
About Our Client
Our client is a well-established leader in the industrial and manufacturing sector. With a team of over 5000 employees, they pride themselves on delivering high-quality products to their customers globally. Located in Warrington, they are committed to innovation and excellence.
Job Description
* Handle customer enquiries promptly and professionally.
* Process and monitor orders, ensuring timely delivery.
* Build and maintain relationships with clients and stakeholders.
* Provide product information and advice to customers.
* Collaborate with internal teams to resolve customer issues.
* Track customer interactions and transactions.
* Maintain an in-depth knowledge of the company's products and services.
* Contribute to the overall customer experience, promoting customer loyalty and retention.
The Successful Applicant
A successful Customer Service Advisor should have:
* Experience in a customer-facing role, preferably within the industrial or manufacturing industry.
* Excellent communication and interpersonal skills.
* The ability to handle complaints and difficult situations in a professional manner.
* A customer-focused approach, with a strong commitment to customer satisfaction.
* Good organisational skills and the ability to multitask.
* Proficiency in using customer relationship management (CRM) software.
* A collaborative approach to work.
What's on Offer
* A competitive salary.
* A lovely and supportive working environment.
* Opportunities for professional development and advancement.
* A comprehensive benefits package - Including a free lunch daily!
#J-18808-Ljbffr