Additional Information Job Number 25010447 Job Category Food and Beverage & Culinary Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom, EH3 9SRVIEW ON MAP (https://www.google.com/maps?qSheraton%20Grand%20Hotel%20%26%20Spa%20Edinburgh%2C%201%20Festival%20Square%2C%20Edinburgh%2C%20Scotland%2C%20United%20Kingdom%2C%20EH3%209SR) Schedule Part Time Located Remotely? N Position Type Non-Management We are currently recruiting for a Room Service waiter to join our F&B Team at the Sheraton Grand Hotel & Spa, working 24 hours per week, including evenings and weekends. To deliver an excellent food and beverage experience with skill, efficiency and passion for food and beverage in line with departmental SOPs. You will be required to work shifts across the F&B Operating departments in mainly In Room Dining and occasionally Club Lounge. You must also use your experience to develop relationships with our regular hotel guests. Essential Functions - Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence. - Preparing beverages that exceed our customer's expectations at a speed that meets the expectations of our clients - To be fully conversant with all IRD and Club Lounge policies and procedures. - To provide a warm welcoming experience for our guests evidenced by the personal service provided and by ensuring at all times the bar area looks clean, tidy and professional Requirements: - Food & Beverage Service Experience required - Previous experience in a client facing role within a luxury five star environment a distinct advantage - Requires good communication skills, and excellent written and spoken English - Flexible and adaptable approach to working hours - Must have the ability to operate in a fast paced environment whilst maintaining the up most professionalism - Must have excellent, instinctive customer service skills and interact with guests from all backgrounds and cultures. So why work for the world's largest hospitality company? - A competitive salary plus free meals whilst on duty. - 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days?(pro rata)?after further service - Worldwide employee and friends & family hotel room rates - 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels - Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub - 50% off Spa Treatments and £50 gym membership within our One Spa - 24/7 and employee healthcare plan with access to Mental Healthcare first aiders - Refer a friend to work with us and receive a £500 bonus - Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities - Many more benefits however most importantly, we'll help you grow, and develop you as an individual Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.