Are you a qualified mechanic or roadside technician looking for change? Do you like variety in your job and being responsible for your daily work? Then this is worth a read!
Our high performing national roadside assistance team is looking for enthusiastic, personable and driven individuals to join them. You will be fully trained to provide a first-class service to ensure our BMW customers can get back on the road safely and in a timely fashion. Starting and finishing from your home you will drive one of our fully equipped vans which will enable you to offer an excellent service.
You will ensure that our BMW customers receive an excellent service that improves their view of the brand when they need our roadside assistance service. Our roadside repair technicians are empowered to take ownership of each assistance job they attend, by making the best and most appropriate decisions for each customer, to ensure they can continue their journey in their moment of need.
This is an extremely rewarding job where you receive instant feedback from the customer, receive excellent industry leading training and also motivated by a variety of achievable targets with financial rewards!
* £36,641.89 per annum
* Guaranteed £3,000 bonus in the first 12 months, paid quarterly
* Top performers achieving £60,000 +
* Various achievable bonuses including Technician of the Year!
Hours/Shifts:
* No working overnight or 12 hour shifts! Our shifts average a 48 hour working week between the hours of 7am and 10pm Monday to Sunday
* Three different shifts of an early, middle and late are required, giving you 2.5 weekends off a month and you are notified 12 months in advance so you can manage your work/life balance!
* Able to start a little earlier or finish a little later? You will be paid on a ‘Pay per job’ basis, up to £50 per job
* Working a Bank holiday? We provide a Bank Holiday financial supplement and a day off in lieu
What we’re looking for:
* You will be an experienced vehicle or roadside technician
* You must have diagnostic equipment experience
* You will have excellent fault finding and repair skills
* You must have excellent customer facing skills
* You will have a good level of IT competence
* You must have a full drivers’ licence
* You will be flexible and adaptable to changing circumstances
Qualifications:
* Manufacture apprenticeship or equivalent City & Guilds Technician Certificate Parts I and II NVQ/B-Tech diploma
You will receive excellent training for this role as we are dedicated to ‘Achieving Excellence Through Learning.’ You are always encouraged to bring your ideas and highlight any areas for improvement in processes.
If you are not already EV trained, we will provide training you to at least EV Level 3 IMI Accredited & ATA Level 3 roadside diagnostics technician.
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We will provide you with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted travel/pet/musical/home/car Insurance, Roadside Assistance free after 6 months’ probation and up to three paid days for Corporate Social Responsibility.
We also provide a comprehensive Employee Assistance Programme (EAP) which is available from day one of employment. Confidential 24/7 helpline and an app to access life, money and wellbeing resources including mental wellbeing support, debt and legal advice.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Allianz Partners is a world leading B2B2C specialist and expert in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection and care.
We have decades of experience in roadside and digital roadside assistance, including breakdown and emergency call (bCall, eCall), emergency accident assistance, help via phone, repair on the spot, towing and vehicle replacement.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Great to have you on board. Let's care for tomorrow.
#J-18808-Ljbffr