Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.
Your Opportunity
Our BC Interior group is looking for a Resource Coordinator to join the Resource Management team and own the following responsibilities:
1. Lead scheduling functions for the client including proactive workforce planning, resolving schedule conflicts and recommend staff sharing opportunities.
2. Optimizing project engagements using available resources to improve utilization
3. Understanding staff skillsets and preferences to best utilize staff through engagements that best suit the needs of the client and future growth opportunities.
4. Administer the database through daily scheduling, conflict resolution and inputting ongoing changes. Builds strong relationships with Management teams through understanding key priorities and managing ongoing changes
5. Builds & analyzes robust reporting through internal database and Microsoft Excel regarding chargeability and utilization
6. Collaborate with the local and national teams, Identify and implement best practices in resourcing processes and reporting.
7. Attend regular resourcing meetings with representatives from the business.
8. Forecast and analyze data in relation to new hires, attrition, promotions, etc.
9. Analyze and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources
How do we define success for your role?
10. You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
11. You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
12. You identify, recommend, and are focused on effective service delivery to your clients
13. You share in an inclusive and engaging work environment that develops, retains & attracts talent
14. You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
15. You grow your expertise through learning and professional development.
Your experience and education
16. 1-2 years of direct experience in scheduling, forecasting and/or workforce capacity planning.
17. Some travel will be required within this role so access to a valid drivers license and vehicle are required
18. You have experience with conflict resolution and negotiating skills to balance individual and business needs
19. You demonstrate personal leadership, accountability, proactivity and responsiveness
20. You have the ability to adapt to changing priorities within the business
21. You have confident communication skills both written and verbal
22. You are organized with good time management skills
23. You have strong problem solving and analytical skills
24. You are comfortable collaborating with business partners in remote locations
25. You have a passion for optimizing employees' strengths and efficiency
26. You thrive in a fast changing work environment
Pay Range: $49,000 - $75,000/annum