Look after our colleagues: •You will ensure that all of your store team are fully trained. •You will promote and encourage teamwork in your store. •You will have a clear understanding of how your team are performing and there are plans in place to support performance. •You ensure your team are supported and enjoy their job. Look after our customers: •You ensure your team are smart and ready for work. •You stick to my shops “Congestion plan”. •You coach your team to be helpful and friendly. •You coach your team to serve our customers as quick as possible. •You ensure the shop is always full. •You ensure the shop is always clean. •You ensure the shop is priced correctly. Look after the business: •You deliver great retail standards. •You ensure to have a safe and legal store. •You strive for the store to have a Blue/Green store performance board, and strong KPI’s. •You are a great representative for the One Stop brand. •You lead safety awareness in store, following all security procedures to ensure all colleagues and customers are kept safe. •You don’t sell food that is of poor quality and is always in date. If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’