MyAviva Digital Product Owner
Salary £55,000 - £75,000
Locations London only
Do you have a genuine passion for delivering digital capability and want to make a real difference to our customers?
This role would suit someone who is energised by using data and insight to identify and articulate both new features and optimisation opportunities to increase and enhance the online capability within our authenticated customer digital environment.
About the job:
You’ll be part of the MyAviva product team, playing a key role in owning, shaping, and delivering on an ambitious backlog of product enhancements. You’ll monitor, maintain, and enhance digital experiences which deliver self-service value to millions of customers. You will have the opportunity to interact with a range of digital disciplines and delivery teams and will be accountable for the digital product change going live to customers. You’ll bring a strong data-driven mindset and be able to evidence business and customer benefits generated.
1. Identifying new feature and customer journey optimisation opportunities and shaping solutions
2. Driving items of work ready for development into Product backlogs and supporting prioritisation decisions
3. Supporting digital product delivery and measurement and reporting of benefits
4. Working closely with engineering, digital product teams, business stakeholders and potentially external third parties
5. Using analytics tools to understand where user journeys can be optimised to drive better customer outcomes.
Skills and experience we’re looking for:
6. Experience in managing digital product roadmaps, delivery and having excellent communication and presentation skills is essential.
7. Experience in driving return users to digital platforms.
8. Effective use of data to identify customer experience and business value enhancement opportunities, and measure and report on outcomes.
9. Collaborative approach to working with digital disciplines to design and deliver high-performing and accessible digital products.
10. Ability to translate business requirements into digital product solutions and articulate delivery plans and progress to stakeholders.
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
11. Starting Salary £55,000 - £75,000 (depending on location, skills, experience, and qualifications)
12. Bonus opportunity – 10% of annual salary Actual amount depends on your performance and Aviva’s.
13. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
14. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
15. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
16. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
17. Brilliantly supportive policies including parental and carer’s leave.
18. Flexible benefits to suit you, including sustainability options such as cycle to work.
19. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
20. We take your wellbeing seriously with lots of support and tools.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
Our people agree that we offer a great company culture and outstanding employee experience. In fact, we're actually an officially certified Great Place to Work.