A major UK & International freight forwarding organisation is looking for an air freight export clerk to join their busy and growing air export team. The ideal candidate must possess Air export freight forwarding experience and also customer services experience. Also a couple of years customs entry knowledge. You will have previous experience in an air freight customer services capacity. ROLE: Air Export Clerk LOCATION: Southall BASIC SALARY: £30k to £35k HOURS: Monday to Friday 9am to 5:30pm or 10am to 6:30pm ROLE: Liaise with overseas partners to arrange collections and deliveries. Organise and plan flight schedules. Ensure responsibility for all client key performance indicators and requirements are met. Accurately complete all types of customs paperwork, shipping documents within the agreed deadlines. Responsible for financials for each job including costings and invoices and manage daily, liaising with internal departments. Ensure company financial regulations are followed and that the correct are raised as necessary. To ensure all distribution and warehouse related matters are carried out in accordance with the import and export procedures. Mentor and support colleagues within the team. Ensure all queries are acted upon immediately and where necessary escalated. Adhere to Aviation Security and the company's security procedures. Be cross trained so that you can provide cover for other team members. Work with the team to continually improve processes and business performance. Any other duties as required by management for the smooth and efficient operation of the department. Our Ideal Candidate Will Have: Qualifications. Though not essential, education to A Levels grade in English & Maths or equivalent. Experience. Air export experience with some Gateway knowledge or experience would be nice to have.