Ufford Park - Woodbridge - IP12 1QW
An exciting opportunity has arisen for a Food and Beverage Assistant (F&B) to join our F&B Team. The successful applicant will assist in providing a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations, whilst maintaining maximum revenue.
Job Description
Location: Melton
Position: Food and Beverage Assistant
Type: Part time - £6.40 - £11.44 per hour
About The Role
Roles and Responsibilities
* Assist in creating a warm and welcoming environment for our guests
* Assist in the set-up, preparation, and provide service duties for restaurants/functions/conferences as required
* Ensure that guests are greeted, seated and provided with menus promptly
* Respond to guests’ requests and queries promptly and effectively
* Ensure Food and Beverage departments are ready for service
* Familiarise yourself with menus and food and beverage offerings
* Take food and beverage orders and ensure accurate communication with the kitchen and bar
* Ensure efficient and safe delivery of all food and beverage orders
* Set up, clear and promptly service tables
* Maintain a good standard of food safety, allergen and hygiene
* Ensure cleanliness and presentation of food and beverage areas
* Handle guest comments in a friendly and efficient manner
* Carry out cash, charge, float and till procedures
* Prepare back of house service points for expected numbers
* Clean and maintain equipment, glassware, crockery and cutlery
* Maintain high standards of personal appearance and hygiene
Key Skills
* Confident and approachable
* Good teamwork and ability to work alone
* Good timekeeping and attendance
* Calm under pressure
* Excellent selling and customer service skills
* Ability to use initiative and problem solve
* Resilience when dealing with complaints
Benefits
* Discounts across the resort
* Free onsite parking
* Progression and career development opportunities
* Pension Scheme
* Free staff meals
* Free gym membership
* Access to wellness programmes
* Share of Resort’s service charges monthly
* Extra days holiday after 2 years
Minimum Requirements
* Good standard of education and willingness to learn
* Experience dealing with people
* Great attention to detail
* Excellent communication skills
* Reliable and able to work under pressure
* Good timekeeping and attendance
* Flexible approach to work
* Excellent standard of personal appearance and hygiene
Closing Date
Monday 31st March, 2025
Contract Type
Part-time
Salary
From £6.40 Hourly to £11.44 Hourly
Seniority Level
Not Applicable
Employment Type
Part-time
Job Function
Management and Manufacturing
Industries
Hospitality
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