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Job Introduction
Facilities Account Manager - Chiswick
Up to £55,000 per annum depending on experience plus Company Car / Allowance
Role will be based mainly from Head Office site in Chiswick but there are also sites based in Trowbridge, Liverpool, Dublin, and Wexford (Ireland). Role will require travel to these sites as and when required.
Integrated facilities management services with a purpose.
We're here to make workplaces better, cultivating working environments that energise, inspire, and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
Key Responsibilities include but are not limited to:
* Develop and deliver continuous improvement plans
* Adherence to all client and company Policies
* Development and management of labour strategy in line with contract specifications
* Delivery of all HSE requirements both contractually and legislatively
* Management of required licenses
* Monitor and measure contractual and internal KPI's, identify and develop continuous improvements.
* Manage our Hard Services contractor to deliver all Planned and reactive Maintenance.
* Produce detailed reports to demonstrate compliance and manage risk reporting.
* Management and development of client relationships
* Achievement of financial budgets
* Production and maintenance of continuity and emergency plans
* Training and development of all employees
* Sub-Contractor adherence to client and company policy
* Develop and maintain strategy for growth and retention
* Develop and implement the governance and communication strategy
About You:
Essential:
* 3+ years senior management experience working within brand guidelines to deliver results contract value in excess of £2M.
* Experience of managing Hard and soft services, including contract catering delivery
* Ability to build and develop relationships with senior stakeholders.
* Demonstrable financial acumen
* Proven track record of client/customer satisfaction
* Driving License required due to the nature of the role
Desirable:
* SIA Licence holder (able to qualify)
About Us
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Financial wellbeing programme and preferred rates on salary finance products
* Aviva Digicare - Free annual healthcare check
* Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical, and Consultant appointments for you and your family.
* Pension scheme and Life Assurance
* Employee Assistance Programme
* Holiday purchase scheme
* Sharebuy Scheme
* Recognition awards including Be a Star peer recognition and Long Service Awards
* Employee networks created and led by employees for employees
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment, Health & Wellbeing and Travel discounts
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Vodafone discounts
* On-going training & development and career pathways
Your workplace, but better.
Whether you're a cleaning operative, security specialist, or part of our chef brigade, we work together as a cohesive team with a shared focus - to deliver great service and a seamless experience for our clients. In return, we'll support, coach, and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!
Job Reference: com/1810/98871001/52624023/SU
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive, because diversity is our strength!
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