Full-time, Permanent position as Community Manager for Market Workspace in our lively mixed-use building in the heart of Peckham.
About Us
For over five years,Market Workspacehas been home to a thriving community of freelancers, small businesses, and independent professionals. Our beautiful, thoughtfully designed co-working space offers flexible, ready-to-use desks and a supportive, welcoming atmosphere.
Located inCornerhouse, directly opposite Peckham Rye Station, we’re more than just a workspace — our mission is to foster a unique environment where our members can thrive both professionally and personally.
We’re looking for aCommunity Managerto be the heartbeat of our workspace, ensuring our members have an outstanding experience every day. If you’re warm, professional, proactive, and thrive on delivering top-notch customer service, we’d love to hear from you.
The Role
AsCommunity Manager, you’ll be the go-to person for our members, from welcoming new starters to keeping the space running smoothly. This is a hands-on, dynamic role where you’ll take pride in every aspect of member experience, ensuring Market Workspace continues to be a place where people love to work.
Key Responsibilities:
* Be the face of Market:First point of contact for members and visitors, ensuring a warm, friendly welcome.
* Maintain excellence:Ensure the space looks impeccable and operates seamlessly each day.
* Support our members:Handle day-to-day requests so they can focus on their businesses.
* Lead sales efforts:Keep sales platforms updated, manage leads via our CRM, and give tours to prospective members.
* Member onboarding:Induct new members and ensure they feel at home from day one.
* Events management:Plan, promote, and host regular workspace community events (some evening work required).
* Foster connections:Create networking opportunities and facilitate introductions among members.
* Manage payments:Own the debt management process with diligence and professionalism.
* Collaborate:Work with management and external partners (e.g., Google Ads managers) to enhance member satisfaction and grow the business.
About You
We’re looking for someone with a passion for creating thriving communities and exceptional customer experiences. You’ll bring;
* Co-working or flexible office experience– You understand the industry and its unique demands.
* CRM expertise– Experience managing leads and sales through CRM systems.
* A warm, approachable personality– Always ready to assist with a smile.
* Customer-centric mindset– A genuine interest in supporting the careers and businesses of our members.
* Reliability and punctuality– Dependable and always on time.
* Proactive approach– A self-starter who takes pride in exceeding expectations.
* Flexibility and adaptability– Willing to roll up your sleeves and tackle any task.
* Excellent communication skills– Strong verbal and written English proficiency.
Why Join Us?
* Work in a beautiful, active environment within Peckham’s creative community.
* Enjoy a role where no two days are the same, with the freedom to make a realimpact.
* Be part of a small, supportive team that values your contributions and celebrates success together.
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