Our client who are a leading financial business are recruiting a permanent Social Media Manager to join there team in Bristol City Centre. Summary: Permanent Contract Hybrid Working Options Monday to Friday 9am-5pm £35,000 - £48,000 dependent on experience Bonus of 10-15% 30 days holiday from day 1, plus amazing pension and benefits Job Summary: The Social Media Manager is responsible for the management and content generation of social media channels (with a focus on Linked In channels) The role will ensure that the business has a strong social and local presence that delivers engaging content, builds brand reputation, communicates key messages, meets business objectives and drives engagement/conversions. Your work will help build the business as a market leader, support campaign activity, engage and develop the target audiences across both organic and paid activity. Keeping the business safe and protecting our reputation is a key element of the role and you will be responsible for social listening, monitoring quality and delivering best practice. You will implement our social media strategy and content plan and ensure this is rolled out throughout communication channels. Job Duties: Shape and lead the implementation of our social media strategy across all channels: primarily LinkedIn (plus other channels e.g. Glassdoor), recommending platform test and learn as appropriate. Optimise content to deliver agreed metrics to build brand and reputation, support key spokespeople to build their profiles. Train and support campaign managers to delivery business line objectives. Performance reporting and improvement recommendations for social content and channels to deliver business objectives. Manage and propose social media investment. Monitor and identify opportunities to improve and build reputation e.g. Trustpilot/Google Reviews. To be the primary contact and subject matter expert for all social media (organic and paid), planning and co-ordination within the business, and with external providers/platforms. Ensure that all content is compliant. Monitor, audit and control all aspects of social reputational management, identifying and resolving issues with key stakeholders. Ensuring all content is compliant and customer interactions are dealt with promptly. To provide social media expertise to the marketing, PX and internal comms teams and agree calendar of activity, manage messages across channels and work with global team to reuse and cross purpose where relevant. Deliver training and guidance (including mandatory training) to the business. Requirements What we need from you: Passionate about social and digital marketing with experience of working for a well-known brand, developing the social media strategy and delivering plans, preferably in a regulated environment Proven experience managing organic and paid social campaign activity Ability to translate strategy into a detailed plan with proficiency in PowerPoint, Excel and confident in presenting to key stakeholders Strong numerical and analytical skills taking performance data/ROI and translating into actionable, insight-led recommendations to improve engagement and effectiveness Extensive marketing skills, including comprehensive knowledge of marketing principles and integrated marketing Effective time management skills and the ability to multitask Excellent interpersonal skills and the ability to develop effective working relationships with colleagues and key senior stakeholders Strong communication skills, both written and verbal with the ability conceptualise thinking into clear communication and engaging content Excellent influencing skills with the ability to get buy-in and effective results from people across the business A high level of creativity to deliver ground-breaking campaigns that deliver results, build reputation and win awards Proficient in remarketing and audience segmentation and programmatic campaigns. Knowledge of all key platforms: LinkedIn, Instagram, X, etc. Expert in monitoring and reporting tools i.e. Hootsuite, Brandwatch, Google Analytics, Facebook Insights, Facebook Benefits Additional pay: Bonus scheme Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance Private medical insurance