| Salary £23,893- £25,979 Per annum | Permanent, Full Time, 37 hours per week |
PAY AWARD PENDING
International Sponsorship – this role is not open to international sponsorship.
The Technical Support Officer role will assist the Technical Support Officers in ensuring Lancashire County Council meets its obligations under various legislations such as the Traffic Management Act 2004 and The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022. The role includes:
* Assisting in the processing of Penalty Charge Notices (PCNs) after issue through to the closing of the ticket by cancellation or payment, including appeals at the independent Traffic Penalty Tribunal service.
* Undertaking various administrative functions within the parking service such as processing resident permit applications.
The post is a full-time position (37 hours per week) and the normal working hours are between 8am and 5pm. The team's office base is at County Hall, Preston.
The PCN process is managed on dedicated software, and confidence in using computers is recommended. Alongside the PCN processing, the team administers residents' parking permits and general parking-related enquiries. Good communication skills and an ability to work both unsupervised and as part of a team are essential to the role.
In return, LCC offers a range of benefits including fabulous flexibility and the opportunity to create the work-life balance you'll love, with up to 32 days of annual leave plus bank holidays, 2 additional days at Christmas, and further days that can be purchased too. We have a generous Local Government pension with shared AVCs available, a benefits package that includes everything from dog care to day care, holidays at home or abroad, long service awards, Medicash, inclusivity support groups, discounts on white goods and electronics, cycle to work schemes, salary sacrifice car lease schemes, eye tests, and prescription support plus much more.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Job Description / Person Specification
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