HOURS: 48 hours – a mix of days & nights
SHIFT PATTERN: 4 on and 4 off
PAY RATE: £11.70 per hour
As a uniformed Customer Ambassador at The Springs retail & Leisure park - Leeds, you will be the public face of the Security Team and site estate management. You will always act with professionalism, integrity, and honesty, and have a can-do attitude in this highly influential role. This is a very proactive visible role that requires excellent customer service skills.
Main Duties & Responsibilities:
* The protection of life, property, and premises, prevention of loss and waste, and the prevention and deterrence of crime.
* To assist Centre Management in complying with security-related disciplines and procedures.
* To be vigilant regarding Health & Safety practices and report any known breaches of the Company's Health & Safety Policy to the Centre Management.
* To be the first point of contact for customers and visitors to the Centre in a polite and professional manner.
* To be an ambassador of the site delivering first-class, visitor-focused service each time.
* To work as a team player in meeting visitor needs and actively contributing to the efforts of all departments.
* To continuously look for opportunities to assist visitors at the retail/leisure park, proactively helping wherever opportunities arise.
Requirements:
* SIA Door Supervisor licence (Desirable) – but willing to obtain prior to employment.
* SIA CCTV licence (Desirable) but must be capable of completing the course and passing the exam.
We will consider applications from those without a current SIA licence if you can demonstrate extensive experience in a customer-focused role.
The Customer Ambassador role is a very customer-facing, customer-focused position requiring a proactive person who is friendly, approachable, and a good communicator. You must exceed expectations with good oral and written communication skills (Essential).
We’re proud to offer a great range of benefits including:
* 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
* Mental Health support and Life Event Counseling.
* Get Fit Programme.
* Financial and legal support.
* Cycle to work scheme.
* Access Perks at Work, our innovative employee app where you can find:
* Perks: discounts, gift cards, cashback, and exclusive offers.
* Life: Search for resources and tools on topics ranging from family and life to health, money, and work.
* Support: Online chat or telephone service for urgent support in a crisis.
For more information about ABM’s benefits, visit our careers page.
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants, and distribution centres, entertainment venues, and more. In the UK, we’re proud to service iconic sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr