ML37- Duty Manager
Salary: GBP29,328 + Gratuities
Location: Broadway
Overview:
First Military Recruitment are currently seeking a Duty Manager on behalf of one of our clients.
Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.
Duties and Responsibilities:
* You will be working at a grade 2 listed hotel.
* Ensuring guests' every need is taken care of during their stay. Liaising with chefs and the housekeeping team to provide exemplary five-star service. Serving food, drinks, fine wines, and offering concierge-style services such as driving across the estate and making reservations. Co-ordinating arrivals and departures, providing outstanding host services throughout.
Skills and Qualifications:
* Previous experience working at a luxury venue offering similar high levels of service. Confident in hosting guests with high expectations. Familiar with fine wines. Warm, welcoming, and genuinely hospitable. Ability to consistently offer a five-star level of service to exceed expectations and delight guests. Excellent communication skills.
* Due to the rural location, you will require your own transport.
Benefits:
* Clothing allowance provided, paid monthly, and complimentary food on duty.
* 30 days holiday per year (rising to 35 after 5 years). A complimentary celebration birthday lunch in one of the hotels. Access to onsite mental health first aiders and an employee assistance programme from Hospitality Action. Free access to wellbeing resources.
* Hundreds of high street discounts.
* Estate discounts on dining, stays, wine, spa products, and more. A complimentary night stay including dinner for you and a guest to experience the hotel.
* Be rewarded with GBP1000 to spend how you wish in the employee recognition programme. Up to GBP1000 when you successfully refer a friend. Premium payments for Christmas and New Year shifts. An optional, low-cost healthcare cash plan. Free, in-person financial planning advice. Broad-ranging careers in all the usual hotel departments and a few you wouldn’t expect, like the adventure team. Fully funded apprenticeship opportunities.
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